Return Policy

Last updated: 13/02/2026

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy.

Return Window

You have 14 days from the date of delivery to return your item(s) for a full refund or exchange.

Eligibility

To be eligible for a return, items must be:

• Unworn and unwashed
• In original condition with all tags attached
• In the original packaging

How to Return

To initiate a return, please contact us at info.ramostyle+return@gmail.com with your order number and reason for return. We will provide you with return instructions and a return shipping label if applicable.

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.

Exchanges

If you would like to exchange an item for a different size or colour, please contact us and we will arrange the exchange for you.

Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale
• Gift cards
• Personalized or custom-made items

Questions?

If you have any questions about our return policy, please contact us at info.ramostyle+return@gmail.com